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Display, Resolution & Scaling Issues
Display, Resolution & Scaling Issues

If the GameGlass Desktop Software interface doesn't look quite right, learn how to fix it.

Craig Sartor avatar
Written by Craig Sartor
Updated over 2 months ago

Overview

If you are seeing layout issues in the GameGlass interface, these device settings changes may resolve things for you:

Windows device:

Check the Scale and layout settings in the Display settings and set this at 100%



Android, iPad, and Fire devices:

Adjust your Display Size (preferable) and/or Font Size settings, ideally, these should be set to default.


If default/normal doesn't resolve the layout issues then try small instead.




Please note: Our shards automatically scale up in resolution based on the resolution entered in the Forge and in our Premium shards use a standard of 1024x768 for 4:3 displays (such as ipad), 1280x720 is used for 16:10 displays (such as Amazon Fire and most Android tablets) and 428x926 is used for most smartphones.

If you are creating your own shard or using a community shard that doesn't follow these guidelines by setting a higher/native resolutions you may encounter scaling issues on certain devices so these recommendations are usually preferable and could be related to a scaling issue if only certain shards are showing unexpected scaling behavior.


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